![]() ![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I do not recommend purchasing from this dealership as I have not received the excellent service they pride themselves on.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I am unsatisfied with the service I have received especially considering that my platinum service coverage contract was practically useless and am still dealing with this issue five years later. This is an issue that should have been fixed when I first brought my vehicle in for this concern less than six months after purchasing from the dealership. Instead of resolving the issue, I have been told that this is normal behavior from any vehicle and that I will have to pay for all future diagnostics and replacements of any other failing door lock actuators (this is not cheap). I have spoken to the service managers (new and old), the owner of the dealership, and reached out to the Mazda Customer Experience Center. We also include a complimentary first service and coupons valued at up to 1,500 in future savings with every vehicle we sell. We include lifetime complimentary car washes with every vehicle we sell, new and pre-owned. We have aover 4,000 positive reviews online that prove we care about our customers. There must be a bigger problem with the vehicle that has not been addressed causing the actuators to fail so often. Specialties: Mazda of Elk Grove is your 1 place to shop for new or pre-owned. Once in April, again in June for the same actuator that was replaced in April, and again in July for an actuator that was replaced in 2015. This year (2020), I have been to the dealership three times for this problem. I have brought my vehicle to this dealership every time and the problem has never been properly resolved even when my car was covered under their platinum service coverage contract which is their best warranty plan. My car alarm goes off randomly due to this issue. All four of the door lock actuators have failed and have been replaced over the past five years, one has been replaced twice. We are located in the Elk Grove Auto mall, in Sacramento California.I have an unresolved issue regarding my vehicle that I purchased from this dealership in 2015. The ForAnyAuto Group includes Nissan of Elk Grove, Mazda of Elk Grove and Infiniti of Elk Grove. We are committed to your total satisfaction! I have never seen an auto dealership offer complimentary soft drinks tea etc. ![]() We are proud owners of this Nissan Sentra. The staff have been very friendly, courteous and accomodating not to mention knowledgeable of all our individual needs. ![]() "We have received nothing but excellent service ever since we purchased our car last 02-29-09. Look at what our customers have to say about purchasing from us: Nissan of Elk Grove, Infiniti of Elk Grove and Mazda of Elk Grove will match any written offer from a competitor on the exactly equipped make and model on a new Nissan, Infiniti and Mazda in Stock. With inventory from all our three stores, even buying a used vehicle has been made easy! If you're looking to buy, look no further, this is the place to shop! We have huge selections ranging from New Nissans to New Infinitis to New Mazdas. 5, 2009 - PRLog - GREAT November Deals, just released at Nissan of Elk Grove. Our Nissan, Mazda and Infiniti dealerships are the perfect places to buy a new or pre-owned car in the Sacramento and Elk Grove areas. ![]()
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